Contractor Liaison

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Location: PHILADELPHIA, PA, United States
Organization: PECO Energy Company
Job ID: 235187
Date Posted: Nov 29, 2021
Job: Customer Service

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Job Description

Description

At Exelon, we've got a place for you!

Join the nation's leading competitive energy provider, with one of the largest electricity generation portfolios and retail customer bases in the country. You will be part of a family of companies that strives for the highest standards of power generation, competitive energy sales, and energy delivery. Our team of outstanding professionals is focused on performance, thought leadership, innovation, and the power of ideas that come from a diverse and inclusive workforce.

Exelon will provide you the tools and resources you need to design, build and enhance a successful career. We are also dedicated to motivating the success of our employees through competitive base salary, incentives, and health and retirement benefits.

Join Exelon and share your passion at a forward-thinking Fortune 100 company. Establish yourself in a place where you can truly shine and create a brighter, more sustainable tomorrow. Energize your career at Exelon!

 

 

PRIMARY PURPOSE OF POSITION

Process all service requests for new residential/commercial construction, upgrades, demolitions, etc.

- Initiate and track these requests in CIMS and Passport.

- Process and schedule service installations for electric, via   builder requests.

- Prepare and track service and street light contracts.

- Provide support for Design and Construction Consultants.

- Provide a single point of contact for builders and customers for new residential/commercial construction, upgrades, demolitions, etc.

- Maintain files for each project.

- Process, Duplicate and Distribute Work Order Packages for Field Construction Work.

 

Minimum Requirements:

1. Associates Degree in engineering or business related field with a minimum of one (1) year experience in a customer contact role.

or High School diploma with a minimum of three (3) years’ experience in a customer contact role.

2. Demonstrated excellent telephone and written communication skills.

3. Literacy in CIMS or related customer management system. 

4. PC skills including but not limited to WORD, EXCEL and ACCESS.

5. Excellent attendance record.

6. Valid driver's license.

Preferred Requirements

1. Four-year college degree or High School diploma with a minimum of three (3) years’ experience in a customer contact role.

2. Minimum of one (1) year work scheduling and/or dispatching experience.

3. Negotiating skills.

4. Knowledge of PassPort system.

5. Experience interpreting and understanding distribution maps and electric terminology.

6. Knowledge of electric rates, rules and tariff.      

Qualifications

Exelon is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law. 

 


VEVRAA Federal Contractor

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