Job Description
Description
We're powering a cleaner, brighter future.
Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.
We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies -- Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).
In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.
Are you in?
PRIMARY PURPOSE OF POSITION Develop, implement, and evaluate team projects or programs, including process improvements. Develop business plans, project charters, and performance metrics in support of business objectives. Ensure organizational alignment with management models and principles and drive the integration of best practices. Perform various assignments including requests for financial and operational reports, data analysis and modeling, business planning, and/or performance measurement. Coordinate quality assurance and/or change management activities with internal and external personnel. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.
PRIMARY DUTIES AND ACCOUNTABILITIES- Lead development, implementation, and evaluation of projects, programs, and/or business initiatives. Provide requirements analysis, performance measurement, and quality assurance. Manage scope, schedule, and budget for organizational projects and programs. (20%)
- Coordinate and report on process/project/initiative assignments. Develop performance indicators and tracking mechanisms to monitor and report results. Prepare, review, and analyze reports, controls, and other financial & operational information for specific projects and initiatives. (20%)
- Coordinate work plans to implement corrective actions that are identified as a result of performance assessment. (10%)
- Support the establishment of business plans and objectives across multiple areas / departments. Coordinate with stakeholders on the development of business cases and prioritization of deliverables. (10%)
- Lead change management activities for projects, programs, and initiatives. Develop and implement training of employees and external personnel for new processes and procedures. Develop and implement effective business readiness procedures. (10%)
- Participate in process improvement task forces. Provide benchmarking analysis. Prepare status reports to leadership. (10%)
- Understand business processes and provide guidance for end users. Provide day-to-day client support and conduct diagnostics as necessary to ensure optimal performance. Assist and advise other personnel with responses to internal and external inquiries. (20%)
JOB SCOPEManage ~$2M - $30M programs/projects designated by line item to achieve all program and corporate goals, and mandated requirements. Manage the performance of program/project teams through indirect supervision of 100 to 300 contract field personnel. Develop and implement innovative strategic initiatives that ensure continued reliability improvement and cost saving opportunities. Ensure contractor activities are in alignment with all safety and quality expectations as outlined in contract terms & conditions. Interface with internal and external key stakeholders including senior management, customers, governmental and regulatory officials.
Qualifications
MINIMUM QUALIFICATIONS
- Bachelor's degree in technical / business related discipline and 4-7 years field experience OR Associate's degree and 5-6 years field experience, OR HS Diploma and 6-9 years field experience required.
- Demonstrated experience leading craft and/or non-craft teams
- Demonstrated Program Management skills, writing skills and PC skills including Microsoft Office Suite
- Strong interpersonal, communications, customer relations, and presentation skills. Demonstrated experience in public speaking / presenting to a diverse audience
- Demonstrated strong budget management skills
- Demonstrated experience using critical thinking skills to solve complex problems
- Storm / incident experience
- Federal, state, and local regulatory and environmental compliance experience
- Demonstrated focus on providing premier customer experience
PREFERRED QUALIFICATIONS
- Bachelor's or Master's degree in technical / business discipline
- Demonstrated utility vegetation management experience preferred.
- Demonstrated knowledge of vegetation management strategic planning and execution.
- International Society of Arboriculture Certified Arborist Certification within 1 year of employment;
- International Society of Arboriculture Certification (Utility Specialist) preferred. OR State Forester
- License or ability to obtain if available in state.
- Utility-specific work management and financial software familiarity
- Knowledge of UVM industry performance metrics; goal setting and program execution
- Ability to provide back office administrative support including financial reporting, performance metrics, and contractor management